Holiday Decorating Service Agreement
We want your fall porch installation to be simple, beautiful, and easy from start to finish. By booking and paying for a Shore Holiday Decor fall porch service, you agree to the terms below.
Booking & Payment
Full payment is due at booking and reserves your installation week. Because we reserve limited seasonal availability and purchase fresh materials for scheduled installations, all sales are final and payments are non-refundable.
If Shore Holiday Decor is unable to complete your installation and cannot reasonably reschedule it, you will receive a refund for the service we are unable to provide.
Installation Scheduling
You are booking an installation week, not a specific arrival time, unless we have specifically agreed otherwise.
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We plan installations based on location, routing, weather, product availability, and other scheduled installations. We will communicate with you about your expected installation timing.
You do not need to be home for installation as long as we can safely access the decorating area.
If weather or another condition makes installation unsafe or impractical, we may move your installation to another date within or as close as reasonably possible to your scheduled week. Weather-related rescheduling is not considered a cancellation.
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Every Porch Is Different
Photos on our website, social media, or other materials show our overall style, scale, and design approach. Your finished porch will be unique and will not be an exact reproduction of a photo.
Pumpkins, gourds, mums, and other natural materials naturally vary in color, size, shape, texture, and appearance. Specific varieties and colors also depend on what is available from our growers and suppliers at the time of your installation.
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When needed, we may substitute comparable seasonal materials while maintaining the overall size, quality, and feel of the package you purchased.
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By booking, you give Shore Holiday Decor creative discretion to style your display based on your selected package, your home's architecture and available space, the materials available, and safe placement.
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Safe Placement Comes First
We want your porch to look beautiful and remain functional and safe.
Final placement is determined on site. We will not intentionally place décor in a way that we believe unreasonably obstructs a doorway, normal walking path, stairs, handrails, or other necessary access to the home.
Because every porch is different, we may adjust the placement shown in inspiration photos or distribute materials differently to fit your space safely.
Please let us know before installation about loose steps or railings, delicate or recently finished surfaces, irrigation, unusual property conditions, accessibility needs, or anything else we should be aware of.
Getting Your Porch Ready
Please make sure we can safely access your porch or decorating area on installation day.
Pets should be secured, gates accessible, and the installation area reasonably clear.
If you've purchased our Use Your Own Decorations add-on, please leave the number of bins purchased outside in an accessible location. We'll unpack and incorporate the items that are appropriate for an outdoor fall display.
We may decline to use customer-provided items that appear damaged, unstable, unsafe, especially fragile, or unsuitable for the installation.
Pumpkins & Other Natural Materials
Pumpkins, gourds, mums, and other natural materials are real, perishable products. We select materials that are in good condition when installed, but we cannot guarantee how long any individual item will last.
Sun, heat, rain, moisture, temperature changes, insects, squirrels and other wildlife, pets, and other outdoor conditions can cause natural materials to fade, wilt, soften, rot, or become damaged.
For that reason, Shore Holiday Decor does not guarantee that pumpkins, plants, or other natural materials will last for a particular amount of time or through the entire season.
Please check your display periodically. If a pumpkin becomes soft, moldy, leaking, or begins to rot, remove it promptly. Decaying natural materials can affect nearby pumpkins and may stain or damage some surfaces.
Natural materials can also release moisture or leave marks on wood, paint, concrete, stone, brick, and other surfaces. Please tell us in advance about particularly delicate, newly painted, newly sealed, or otherwise sensitive surfaces.
After We Leave
Once installation is complete, please enjoy your porch, but keep an eye on it throughout the season.
Shore Holiday Decor is not responsible for deterioration or damage to the display caused after installation by weather, wildlife, pets, theft, vandalism, landscaping or maintenance work, guests, third parties, or someone moving or rearranging the display.
If you move or rearrange the décor after installation, you are responsible for making sure the new placement remains safe and does not obstruct stairs, walkways, doors, or handrails.
If you believe something was damaged during our installation or there is a problem with the service you received, please contact us promptly so we can review it and make it right where appropriate.
Takedown
End-of-season takedown is included only if you purchased it as an add-on or it is specifically included in your order.
Takedown will be scheduled separately based on availability and routing.
Please don't wait for your takedown appointment to remove a pumpkin that is already rotting, leaking, moldy, or substantially deteriorated. For health and safety reasons, we may decline to handle severely decomposed materials.
Customer-Provided Décor
When you ask us to incorporate decorations you already own, we will handle them with reasonable care.
However, stored seasonal decorations can become fragile or deteriorate over time. Shore Holiday Decor is not responsible for breakage caused by pre-existing damage, ordinary wear, brittleness, deterioration, or defects in customer-owned items.
If we damage a customer-owned item because we failed to use reasonable care while handling it, please contact us promptly so we can review what happened.
Property Rules
You are responsible for obtaining any permission required by your HOA, condominium association, landlord, property manager, or other applicable property rules before installation.
If a property rule prevents us from completing an installation after we arrive, the booking remains non-refundable.
Photos
We may photograph completed installations for our website, social media, portfolio, and marketing.
We will make reasonable efforts not to show house numbers, addresses, license plates, people, or other identifying information. If you do not want your installation photographed or shared, just let us know before your installation.
Questions or Problems
We want you to love your porch. If something doesn't look right when we finish or you believe there is a problem with your installation, please contact us as soon as possible so we can review it.
By completing your purchase, you acknowledge that you have read and agree to this Fall Porch Service Agreement and the service details shown in your order.
Shore Holiday Decor
A DBA of No Fluff Media LLC